Shipping and Delivery
About Shipping
Receiving Time
Receiving time = Processing time +Shipping time.
- Processing time: Normally 1-8 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
- Shipping Time&Shipping Fees
| Shipping Methods & Shipping Time | Order Amount | Freight |
| Expedited Shipping (4-10 business days) | $150+ | $29.99 |
| Expedited Shipping (4-10 business days) | $100-150 | $19.99 |
| Expedited Shipping (4-10 business days) | $0-$99 | $15.99 |
| Standard Shipping (8-15 bussiness days) | $0-$79.99 | $9.99 |
| Standard Shipping (8-15 bussiness days) | $80.00 and up | FREE |
| Shipping Methods & Shipping Time | Order Amount | Freight |
| Expedited Shipping (4-10 business days) | $150+ | $39.99 |
| Expedited Shipping (4-10 business days) | $100-$150 | $29.99 |
| Expedited Shipping (4-10 business days) | $0-$99 | $19.99 |
| Standard Shipping (8-15 bussiness days) | $0-$79.99 | $12.99 |
| Standard Shipping (8-15 bussiness days) | $80.00 and up | FREE |
| Shipping Methods & Shipping Time | Order Amount | Freight |
| Standard Shipping (8-15 bussiness days) | Orders Below USD$120 | $14.99 |
| Standard Shipping (8-15 bussiness days) | Orders Over USD$120 | FREE |
Delivery
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.
Please contact us within 5 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Custom Tax or Duty
Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.
Tips for shipping:
1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by flornana.com.
4)We apologize that military addresses (APO, FPO, DPO) cannot be delivered.